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Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
WHO SHOULD DO THIS COURSE
Customer Relationship executives
Customer Service officers
Managers
Human Resource Personnel
Sales personnel
Any one willing to enhance or launch their career in CRM
Note that you will be required to register a student account on classes.ng to have access to the direct contact information or make an enquiry to the said center or tutor.